Help & Support

Need a hand with anything? We’re here to help! 

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User Guide

Everything you need to know about how to set up your listing and products.

Feedback Bugs

Something not quite working right? We'd love to know! please let us know where we can improve.

Troubleshooting

For more complicated problems such as payment issues or social media integration, we can help make sure everything works seamlessly.

Feature Request

Have a cool idea that will take your listing on Human & Horse to the next level? Let us know and we'll see if we can build it into our platform.

Submit Ticket

Give us a few details of what you’ve found and we’ll have a look at the support ticket as soon as we can.

Building our community together.

Our mission is to connect New Zealand’s equestrian community. In order to deliver the best digital product we can to both horse owners and the equine businesses/services that support them, we’re committed to constantly developing our technology and functionality.

Our content is created and curated directly by you and we view our community as the cornerstone of what we deliver. if there is anything you would like to see changed, added or fixed we take your input very seriously.

Please use the form to our left to get in touch if there is anything we can help with. 


To get your Facebook Feed activated on your listing all you need to do is enter your Facebook ID. To find your Facebook ID simply navigate to your Facebook page and look for the unique name that follows facebook.com in the URL. 

Eg. our Human & Horse Facebook page URL is “https://facebook.com/humanandhorse.co.nz” From this, our Facebook ID is: “humanandhorse.co.nz”. 

If you haven’t set your unique Facebook Page ID you can also try following the instructions from these links:

https://findmyfbid.com/

https://www.facebook.com/help/1503421039731588

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Get Product Updates & Sneak Peaks

Want to stay ahead of the curve? Drop us your email below and you’ll be the first to know when we release a new product. If you’re selected as one of our Beta Testers you’ll also get access to the new functionality completely free of charge.

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